Aimetis A10D Thin Client Online Help

The Aimetis A10D Thin Client is a secure, reliable, and cost-effective PC alternative designed to display 1080p video from network video quickly and easily. View a single camera on demand as well as set up camera views, which are collections of camera layouts, for quick retrieval.

Get Started

Access the Web Interface

To install the Thin Client, see the Quick Start Guide supplied with the product.

The Thin Client web interface can be used with most standard operating systems and browsers.

  1. Start a web browser.

  2. Enter the IP address of the Thin Client device in a supported browser. Recommended browsers include: Microsoft® Internet Explorer®, Mozilla® Firefox®, and Google Chrome.

  3. The first time the device is powered on, you are prompted to configure the device by running the Setup Wizard.

  4. When initial setup is complete, create a camera view on the Remote Control page.

Note: After initial setup, the device password configured during setup is required to access the device through a web browser or a mobile device.

Learn How To:


Manage Cameras and Views Remotely

To manage the Thin Client remotely via a smartphone or tablet, install Aimetis Remote for Android or iOS. See the Aimetis Remote App Help for more information.


Manage Cameras and Views using a Browser

The Remote Control page displays real-time still images of what is currently displayed on the HDMI monitor connected to the Thin Client. This page enables you to create and manage camera views, view different cameras and camera layouts, and view cameras full screen.

Create Camera View

  1. Select a camera view option from the Camera View list.

  2. Click each panel to specify the cameras for that view.

  3. Click More […] > Save.

  4. Enter a camera layout name and click Save.

View Different Camera Layouts

Select a different camera view from the Camera View list.

Rename Camera Views

  1. Select the camera view you want to rename.

  2. Click More […] > Save As.

  3. Rename the camera view and click Save.

Delete Camera Views

  1. Click More […] > Delete.

  2. Click Delete for the camera view you no longer need.

Change Cameras

Tip: The cameras available via the Thin Client depend on the devices configured in Aimetis Symphony or the cameras you connect to directly. See the Aimetis Symphony Online Help and the Troubleshooting section for more information.

Click on any camera panel to select a different camera.

View Camera Full Screen

On a multiple-camera view, click the Full Screen icon to view the camera in full screen mode. Click the icon again to return to the previous camera view.


Configure the Device

The first time the Thin Client is powered on, you are prompted to run the Setup Wizard to configure the device. After initial configuration, you can manage device settings manually or re-run the Setup Wizard via the Settings page.

Important: Changes made to device settings can impact device operation. Use caution when modifying device settings. Your network administrator may need to provide some of these details.

Manage Device Settings Manually

On the Settings page, you can access the following device settings:

After making device changes, click Save.


Run Setup Wizard

To launch the Setup Wizard, click Run Setup Wizard from the Settings page.

The Setup Wizard includes the following configuration pages:

Optional recommended setup:

Click Back to modify previous pages.

Click Finish to complete the Setup Wizard. Re-run the Setup Wizard any time via the web interface by clicking Settings > Run Setup Wizard.


Setup Video Source

Thin Client can either connect via an IP address and user credentials to an Aimetis Symphony Mobile Bridge server or directly to ONVIF-enabled cameras.

Connect via Mobile Bridge

  1. Click Settings > Run Setup Wizard.

  2. On the Video Source page, click Connect through Mobile Bridge.

  3. To automatically detect Mobile Bridge servers, click Detected Mobile Bridges and select a server from the list.

  4. To manually specify a Mobile Bridge server define the server details. Enable the Use HTTPS option when the Mobile Bridge server includes a valid SSL certificate.

  5. Click Finish.

Connect Directly to Cameras

Tip: An ONVIF Profile S–video stream is required for a direct camera connection. See Aimetis Knowledge Base article 10317 for details on creating an ONVIF video stream if this is not provided by the camera manufacturer. Some camera manufacturers require that an ONVIF user account is set up and enabled. See the camera documentation and test ONVIF compliance.

  1. Click Settings > Run Setup Wizard.

  2. On the Video Source page, select the Direct camera connection option.

  3. To automatically find ONVIF-enabled cameras, click Find Devices. You can also filter the list of detected cameras by matching user credentials.

or:

  1. To manually connect to ONVIF-enabled cameras, click Manually Add Device. Specify the camera details and click Connect.

  2. If cameras are detected with one or more compatible video stream(s) Camera Status displays OK, a video thumbnail image appears, and the cameras are automatically selected in the list. Directly connect to the selected camera(s) by clicking Next. If Camera Status displays Mismatch, re-enter the camera credentials and click Reconnect.

  3. Click Next to complete the Setup Wizard.

Test ONVIF Compliance

Important: If the ONVIF compliance test fails contact the camera manufacturer.

  1. Click Settings.

  2. Click Manage Cameras from the Video Source section.

  3. Click the Test ONVIF Compliance icon button to the left of the camera image.

  4. When the test is done a popup window appears displaying the test results.

Edit Direct Camera Connections

  1. Click Settings.

  2. Click Manage Cameras from the Video Source section.

  3. Click the Edit icon button to the left of the camera image.

  4. Make any required changes to the credentials and address fields.

  5. Click Connect.

  6. Click Save Devices.

Delete Direct Camera Connections

  1. Click Settings.

  2. Click Manage Cameras from the Video Source section.

  3. Clear the checkbox beside the camera connection you want to delete.

  4. Click Save Devices.


Connect to a Physical Security Appliance (PSA) and Mobile Bridge

When connecting Thin Client to a PSA via the embedded Mobile Bridge, ensure you have the latest version of a licensed Aimetis Symphony Server and Aimetis Symphony Mobile Bridge


Log Out of the Web Interface

Click Log Out in the top right corner to exit the web interface. You are redirected to the Log In page.


Troubleshooting

No Compatible Streams Detected

Thin Client can decode up to 1920 x 1080 at 30 fps in H.264, MJPEG, or MPEG4. Please ensure you have at least 1 camera stream configured at this resolution or lower. Camera streams above 1920 x 1080 resolution cannot be decoded to the camera. It is recommended to have 1 stream at 1920 x 1080 and another stream at 800 x 450 as the A10D will select the best stream automatically based on the camera view layouts.

Knowledge Base Articles

The following Aimetis Knowledge Base articles are available to help you troubleshoot the device:

10313 – Device Does not Power On

10314 – HDMI Output is Not Working or is Cut Off

10315 – Device Cannot Connect to Video Source

10316 – Camera Views Contain Blank Camera Panels

10317 – Cannot Connect to ONVIF-compliant Camera

10330 – How to Log into Thin Client using SSH

10331 – Views not Maintained when Downgrading


Perform a Factory Restore

To restore the device to its factory settings via the web interface, select Settings, and from the Maintenance section click Restore.

Hardware Reset

If the web interface is not accessible, the device can be restored to its factory settings by performing a hardware reset.

  1. Using the tip of a pen or a similar object, press and hold the RST button located at the back of the device.

  2. Continue holding the RST button and:

a. Remove power from the device by disconnecting the PoE network cable.

b. Reconnect the PoE network cable to the device.

c. Wait 10 seconds and observe the device LED light flashing.

d. When the LED light changes from a flashing orange light to a solid orange light, release the RST button. The restore process is now complete and the device has been restored to its factory settings.

When the device reboots and initializes, access the web interface using a browser and run the Setup Wizard to configure the device.


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Document Revision Date: 01/05/2015