Symphony AC Server - New Installation


Prior Considerations Please ensure that you have completed the following BEFORE installing/upgrading Symphony AC:

    1. Ensure that you have the appropriate port opened (Inbound and Outbound) to allow Symphony AC to talk to the respective hardware. The appropriate ports are as follows:
        • Axis hardware: 80
        • Aero hardware: 3001
        • HID/VertX: 4050, 4070
        • ZK: 4370
        • Bosch: 3001, 7700
    1. If you are using an anti-virus program or firewall, temporarily disable your anti-virus and firewall (if any) prior to the installation. After you install Symphony AC, add an exception in the firewall for Symphony AC and exclude the Symphony AC folder (typically C:\Program Files(x86)\Symphony AC) and any Symphony AC sub-folders from the anti-virus software. Re-enable your firewall and antivirus.
    2. Requires SQL Server to install the Symphony AC database. Please make sure you have an MS SQL Server available after the Symphony AC installation


Installation Procedures:

    1. Please log into Windows with a Windows Admin User Account.
    2. Download the full install for Symphony AC.
    3. After the download has completed, right-click on the “Symphony AC_Full_Install.exe” file then click “Run as administrator”


    1. In the Welcome to the Symphony AC Setup Wizard, click “Next”


    2. In the Site Description window, enter a Site Description (for example: My Site) and click “Next”


    3. In the License Type window, select “Server” and click “Next”


    4. In the License Agreement window, select “I accept the agreement” after reading the document and then click “Next”


    5. In the Select Destination Location window, specify an installation path and click “Next”


    6. In the Ready to Install window, verify everything is correct then click “Install”


    7.  The full install should take a few minutes....
    8.  After the full install, the Access to SQL window will display. Please enter a the SQL Server name and select 'Windows' Authentication. Alternatively you can select 'SQL Server' as your authentication method. You'll need to specify the User/Password for the authenticatio method.
    9. Next, in the Database Information window, specify a password for the database user 'symphony_ac_user'. Please use a complex password of letters, numbers and special character. Leave all other fields as is and click the right Arrow
    10.  Next, the Importing Data to SQL Server window will display. Allow this to complete.
    11. In the Registration Wizard window, select “No Dongle: Use Registration Code to Unlock”.
    12. Email support@Senstar.com with the Serial Number. Leave this window opened until you receive your Registration/Feature Codes.
    13. Enter the Registration and Feature Code provided to you from Senstar Support then click “OK”.
    14. You should see the Dongle Wizard Window notifying you the Registration Code was successfully entered. Click “OK”.
    15. Click “Finish” to complete the installation.
    16. On the Desktop, right-click the “Symphony AC” Icon and click on “Run as administrator”. Once Symphony AC starts, the Maintenance File Could Not be Found window will ask you to check online for a maintenance file. Click “Yes”.
    17. Symphony AC will start in the Desktop Mode and is now ready to be configured.


To Switch to Application Mode:

    1. Click the “Settings” Tab and then click “Control Panel”.


    1. In the Control Panel window, click on the Tools tab and then select “Symphony AC Configuration”.


    1. In the Configuration Options window, scroll down to the “Running as a Service” menu and next to the “AutoLogon” option, uncheck the box so it reads “False” and click “Save Changes”.


    1. Log off by clicking on the “User Name” Icon and then click “Operator Logoff”

    1. On the Operator Logon Screen, enter the operator and password information. By default, Operator is “Admin” and Password is blank. Select “Application Mode” and then click the “Logon” button.


    1. You are now running Symphony AC in Application mode.


    1. To return to Desktop mode, log off by clicking the Operator Log off Icon on the Information window then select Desktop mode and log back in.