Configuring your Mail Server

Configuring your mail server allows your Symphony server to send email notifications when events happen. Symphony may send emails as a result of Rule (Action) configuration or Subscriptions.

Symphony will relay email via an email server defined in the Subscriptions page.

Using Internal SMTP Server

The easiest approach is to allow Symphony server to relay email through itself using Microsoft SMPT server.

1. From Control Panel, double click on the "Administrative Tools" icon.

2. Double click on the "Internet Information Services" icon (if this is not installed, go to Control Panel, Add/Remove Programs, and select Add/Remove Windows Components and scroll to Internet Information Services, click Details, and add SMTP service)

3. Expand the tree by clicking on the + icon.

4. Right click on "Default SMTP Virtual Server" and select Start if it is enabled.

5. Right click on "Default SMTP Virtual Server" and select Properties.

6. Select the Access tab.

7. Click the Connection button.

8. Select the "Only the list below" radio button.

9. Click the Add button.

10. Select the "Single computer" radio button and enter 127.0.0.1 as the IP address.

11. Click OK to close the "Computer" dialog box.

12. Click OK to close the "Connection" dialog box

13. Click the Relay... button.

14. Select the "Only the list below" radio button.

15. Click the Add button.

16. Select the "Single computer" radio button and enter 127.0.0.1 as the IP address.

17. Click OK to close the "Computer" dialog box.

18. UNCHECK the "Allow all computers that successfully authenticate to relay" check box.

19. Click OK to close the "Relay Restrictions" dialog box.  

Using External SMTP Server

If an external SMTP server is used for Symphony email relaying, specify this address in the Subscriptions SMTP field. Please note the connection to the SMTP service is “un-authenticated”, so make sure that the SMTP server allows for unauthenticated connections from the Symphony server IP address.