The Reason field is displayed when the Supervisor Logon feature is activated and the user must include a reason for logging on. You can suppress this requirement.
1. Close Symphony Client.
2. Edit %appdata%\Aimetis\acc.ini file.
3. To suppress the Reason field requirement: Under [Main], add TwoManRuleReasonIsMandatory=False. The Reason field will still be displayed, but the user will not be required to enter a reason for logging on.